Consumers won’t be able to file complaints on RERA website until builders don’t register on the portal

RERA came in to force on May, 1. Still majority of the states hasn’t notified their rules yet.  Now, twist is that, RERA website will be unable to take complaints of the homebuyers prior to the registration of promoters. RERA has specified regulations for buyers, developers and realty agents.
Builders have three months buffer time to register themselves, even after RERA implementation. Thus, buyers will have to hold their complaints for another 3 months, even after RERA implementation. Unable to deal with the further delay, a group of homebuyers have approached the Pune Grahak Manch, a consumer forum with their complaints. This forum will undertake these complaints to RERA authorities and the state housing department.

In a press release an official of Pune Grahak Manch declared, “The aggrieved consumers can either register their complaints with RERA or the consumer court. If a developer does not register with the RERA website and seeks extension, the consumers will be left with no other option but to move consumer court, which already has a huge pendency of cases.”
Project those are out of RERA ambit, if found illegal in future will those be demolished? - This is one major question that’s doing rounds in the minds of existing property owners. Under any circumstances if the promoter is found bankrupt and leaves the project half-done, then how will the invested amount be recovered? RERA should provide legitimate solution to these queries.


Since, RERA website is unable to take consumers’ complaints there’s no alternative way for the buyers to take up their complaints to the consumer forums. As soon as the developers get themselves registered, the gateway will be automatically accepting complaints of the buyers too, that’s the rule.
Buyers’ are found losing their interests from RERA implementation and its power and functions, due to the repeated postponement of the complete execution of central law. But in conclusion, homebuyers will have to hold their grievance for a little 3 month long.

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